On September 1st, 2020 we released the version 2.3 of the Client API. This new version includes performance improvements and a better respect of HTTP protocol for RestFull APIs. If you are currently using the v2.0 of the Online Scheduling API, we encourage you to update to the newer version. If needed, the previous version's documentation is still available here.
The Clients/CRM API empowers you to manage your entire client list and their interactions. This API reference is organized around several objects that can have dependencies with other engagement tools:
Parameter name | Value | Description | |
---|---|---|---|
id |
string |
Identifier of the client. | |
firstName |
string |
First name of the client. Max length: 127. | |
lastName |
string |
Last name of the client. Max length: 127. | |
emailAddresses[] |
list |
Email addresses of the client. | |
emailAddresses[].email |
string |
Email address. Max length: 255. | |
emailAddresses[].primary |
boolean |
Whether the email address is the primary email address of the client. | |
phoneNumbers(] |
string |
Phone numbers of the client. | |
phoneNumbers[].number |
string |
Phone number. Max length: 255. | |
phoneNumbers[].primary |
boolean |
Whether the phone number is the primary phone number of the client. | |
phoneNumbers[].mobile |
boolean |
Whether the phone number is a mobile phone number. | |
gender |
string |
Gender of the client. Values: "male", "female" or "undefined". | |
timeZone |
string |
Time zone of the client. Only if time zone has been specified. Default value: the time zone of the company if the client has been created from an appointment otherwise the time zone of the account. | |
language |
string |
Spoken language of the client. Only if client language has been specified. Default value: the language of the account. | |
description |
string |
Description of the client. Max length: 4GB. | |
address |
object |
Postal address of the client. | |
address.street |
string |
Main street address. Max length: 127. | |
address.otherStreet |
string |
Optional street address Max length: 127.. | |
address.zipCode |
string |
Zip code of address. Max length: 127. | |
address.state |
string |
State of address. Max length: 127. | |
address.city |
string |
City of address. Max length: 127. | |
address.country |
string |
Country of address. Max length: 127. | |
picture |
object |
Client picture url and mime type. | |
picture.url |
string |
Url of the client picture. | |
picture.mimeType |
string |
Mime type of the client picture file. | |
picture.data |
string |
Binary data of the client picture file, base64 encoded with Data URI Scheme. Only use with insert and update methods. | |
tags[] |
list |
Tags of the client. | |
tags[].tag |
string |
Text of tag. Max length: 255. | |
tags[].color |
boolean |
Color of tag. Web format (#xxxxxx) | |
externalId |
string |
Unique client identifier from another (external) system. Max length: 65535. | |
companyName |
string |
company name of the client. Max length: 255. | |
title |
string |
Title of the client. Values: "mr" or "mrs", "dr". | |
jobTitle |
string |
Job title of the client. Max length: 255. | |
webSiteLink |
string |
Web site URL of the client. Max length: 255. | |
additionalAddresses[] |
list |
Additional postal address of the client. | |
additionalAddresses[].street |
string |
Main street address. Max length: 255. | |
additionalAddresses[].otherStreet |
string |
Optional street address. Max length: 255. | |
additionalAddresses[].zipCode |
string |
Zip code of address. Max length: 45. | |
additionalAddresses[].state |
string |
State of address. Max length: 100. | |
additionalAddresses[].city |
string |
City of address. Max length: 100. | |
additionalAddresses[].country |
string |
Country of address. Max length: 45. | |
relationship[] |
list |
list of client linked width the current client. Use a client resource. | |
birthDate |
string |
birth date of the client. Format yyyy-MM-dd (year-month-day). | |
additionalFields |
list |
List of fields. | |
additionalFields[].id |
string |
Identifier of the field. | |
additionalFields[].name |
string |
Name of the field. | |
additionalFields[].value |
string |
Value of the field. | |
explicitConsent |
object |
Last client's explicit consent. | |
explicitConsent.dateTime |
object |
Date of the consent. | |
explicitConsent.date.dateTime |
string |
The time, as a combined date-time value (formatted according to RFC 3339, without time zone information). | writable |
explicitConsent.date.timeZone |
string |
The time zone. Possible values can be found here. The default value is the time zone of the company. | writable |
explicitConsent.text |
string |
Text of the consent. Max length: 65535. | |
marketingConsent |
object |
Last client's marketing consent. | |
marketingConsent.date |
object |
Date of the consent. | |
marketingConsent.date.dateTime |
string |
The time, as a combined date-time value (formatted according to RFC 3339, without time zone information). | writable |
marketingConsent.date.timeZone |
string |
The time zone. Possible values can be found here. The default value is the time zone of the company. | writable |
marketingConsent.text |
string |
Text of the consent. Max length: 65535. | |
companies[] |
list |
List of company of the client. | writable |
companies[].id |
string |
Identifier of the company. | writable |
companies[].name |
boolean |
Name of the company | |
marketingOptins |
object |
Marketing opt-ins to receive email and SMS. | |
marketingOptins.email |
object |
Opt-in for email. | writable |
marketingOptins.email.enabled |
boolean |
If the email opt-in is enabled. | writable |
marketingOptins.date.dateTime |
string |
The time, as a combined date-time value (formatted according to RFC 3339, without time zone information). | Read-only |
marketingOptins.date.timeZone |
string |
The time zone. Possible values can be found here. The default value is the time zone of the company. | Read-only |
marketingOptins.sms |
object |
Opt-in for email. | Read-only |
marketingOptins.sms.enabled |
boolean |
If the SMS opt-in is enabled. | Read-only |
Authentication is required to execute this request. Please refer to Authentication for more.
{clientId}
Parameter name | Value | Description |
---|---|---|
Path parameters | ||
clientId |
string |
Client identifier. |
Do not supply a request body with this method.
If successful, this method returns an empty response body.
Authentication is required to execute this request. Please refer to Authentication for more.
{clientId}
Parameter name | Value | Description |
---|---|---|
Path parameters | ||
clientId |
string |
Client identifier or externalId. |
Do not supply a request body with this method.
If successful, this method returns a Client resource in the response body.
Authentication is required to execute this request. Please refer to Authentication for more.
Parameter name | Value | Description |
---|---|---|
Optional query parameters | ||
q |
string |
Fulltext query on client data fields. Search by first name, last name, phone number and email address. Incompleted value can by used. |
maxResults |
integer |
The maximum number of entries to return. Max 100 clients per request. |
pageToken |
integer |
The nextPageToken value returned from a previous call. Requests the next page of clients. |
orderBy |
boolean |
Sorting criterion (comma separated values if any). The only supported values are id, firstname and lastname. |
fields |
string |
Returned client fields (comma separated values if any). All clients json fields can be used. |
showDeleted |
boolean |
Whether to include deleted company list entries in the result. Optional. The default is false. |
syncToken |
string |
Token obtained from the nextSyncToken field returned on the last page of results from the previous list request. Used to retrieve new and modified clients. |
Do not supply a request body with this method.
If successful, this method returns a response body with the following structure:
Parameter name | Value | Description |
---|---|---|
totalItems |
integer |
Number of total clients. |
nextPageToken |
string |
Next page token for the next results page. |
syncToken |
string |
Next sync token. |
items |
string |
Client resources list. |
Authentication is required to execute this request. Please refer to Authentication for more.
In the request body, supply a Client Resource with the following properties:
Parameter name | Value | Description | |
---|---|---|---|
Required Properties | |||
lastName |
string |
Last name of the client. | |
Optional Properties | |||
firstName |
string |
First name of the client. | |
emailAddresses[] |
list |
Email addresses of the client. | |
emailAddresses[].email |
string |
Email address. | |
emailAddresses[].primary |
boolean |
Whether the email address is the primary email address of the client. | |
phoneNumbers(] |
string |
Phone numbers of the client. | |
phoneNumbers[].number |
string |
Phone number. | |
phoneNumbers[].primary |
boolean |
Whether the phone number is the primary phone number of the client. | |
phoneNumbers[].mobile |
boolean |
Whether the phone number is a mobile phone number. | |
gender |
string |
Gender of the client. Values: "male", "female" or "undefined". | |
timeZone |
string |
Time zone of the client. Only if time zone has been specified. | |
language |
string |
Spoken language of the client. Only if client language has been specified. | |
description |
string |
Description of the client. | |
address |
object |
Postal address of the client. | |
address.street |
string |
Main street address. | |
address.otherStreet |
string |
Optional street address. | |
address.zipCode |
string |
Zip code of address. | |
address.state |
string |
State of address. | |
address.city |
string |
City of address. | |
address.country |
string |
Country of address. | |
picture |
object |
Client picture url and mime type. | |
picture.url |
string |
Url of the client picture. | |
picture.mimeType |
string |
Mime type of the client picture file. | |
picture.data |
string |
Binary data of the client picture file, base64 encoded with Data URI Scheme. Only use with insert and update methods. | |
tags[] |
list |
Tags of the client. | |
tags[].tag |
string |
Text of tag. | |
tags[].color |
boolean |
Color of tag. Web format (#xxxxxx) | |
externalId |
string |
Unique client identifier from another (external) system. | |
companyName |
string |
company name of the client. | |
title |
string |
Title of the client. Values: "mr" or "mrs", "dr". | |
jobTitle |
string |
Job title of the client. | |
webSteLink |
string |
Web site URL of the client. | |
marketingOptins |
object |
Marketing opt-ins to receive email and SMS. | |
marketingOptins.email |
object |
Opt-in for email. | writable |
marketingOptins.email.enabled |
boolean |
If the email opt-in is enabled. | writable |
marketingOptins.date.dateTime |
string |
The time, as a combined date-time value (formatted according to RFC 3339, without time zone information). | Read-only |
marketingOptins.date.timeZone |
string |
The time zone. Possible values can be found here. The default value is the time zone of the company. | Read-only |
marketingOptins.sms |
object |
Opt-in for email. | Read-only |
marketingOptins.sms.enabled |
boolean |
If the SMS opt-in is enabled. | Read-only |
If successful, this method returns a Client resource in the response body.
Authentication is required to execute this request. Please refer to Authentication for more.
Parameter name | Value | Description |
---|---|---|
Optional query parameters | ||
maxResults |
integer |
The maximum number of entries to return. Max 100 clients per request. |
pageToken |
integer |
The nextPageToken value returned from a previous call. Requests the next page of clients. |
orderBy |
boolean |
Sorting criterion (comma separated values if any). The only supported values are id, firstname and lastname. |
fields |
string |
Returned client fields (comma separated values if any). All clients json fields can be used. |
In the request body, supply a Client Resource with the following properties:
Parameter name | Value | Description |
---|---|---|
Optional Properties | ||
firstName |
string |
Last name of the client. |
lastName |
string |
Last name of the client. |
company |
string |
Company of the client. |
jobTitle |
string |
Last name of the client to search. |
externalId |
string |
Last name of the client to search. |
street |
string |
Main street and optional street address of the client. |
country |
string |
Country of address of the client. |
state |
string |
State of address of the client. |
zipCode |
string |
Zip code of address of the client . |
city |
string |
City of address of the client. |
email |
string |
Email address of the client. |
phone |
string |
Phone number client to search. |
activityNever |
boolean |
Last activity of the client. Default value: false. If set to true, activityDateMin and activityDateMax are disabled. |
activityDateMin |
string |
Activity min date time as a combined date-time value (formatted according to RFC 3339, without time zone information). |
activityDateMax |
string |
Activity max date time as a combined date-time value (formatted according to RFC 3339, without time zone information). |
emailMarketing |
boolean |
If the client has a marketing email opt-in. Default value: false |
birthDate |
string |
Birth date of the client as a date value (formatted according to RFC 3339, without time zone information). |
tags |
list |
List of tags. You can define only id or tag property. |
tags[].id |
string |
Identifier of the tag. |
tags[].tag |
string |
Identifier of the tag. |
companies |
list |
List of companies. You can define only one company. |
companies[].id |
string |
Identifier of the companies. |
language |
string |
Language of the client. |
blocked |
boolean |
If the client is blocked. |
misc[1...10] |
string/integer/boolean/float |
Custom misc fields. |
If successful, this method returns a response body with the following structure:
Parameter name | Value | Description |
---|---|---|
totalItems |
integer |
Number of total clients. |
nextPageToken |
string |
Next page token for the next results page. |
syncToken |
string |
Next sync token. |
items |
string |
Client resources list. |
Authentication is required to execute this request. Please refer to Authentication for more.
{clientId}
Parameter name | Value | Description |
---|---|---|
Path parameters | ||
clientId |
string |
Client identifier or externalId. |
In the request body, supply a Client resource with the following properties:
Parameter name | Value | Description | |
---|---|---|---|
Optional Properties | |||
firstName |
string |
First name of the client. | |
lastName |
string |
Last name of the client. | |
emailAddresses[] |
list |
Email addresses of the client. | |
emailAddresses[].email |
string |
Email address. | |
emailAddresses[].primary |
boolean |
Whether the email address is the primary email address of the client. | |
phoneNumbers(] |
string |
Phone numbers of the client. | |
phoneNumbers[].number |
string |
Phone number. | |
phoneNumbers[].primary |
boolean |
Whether the phone number is the primary phone number of the client. | |
phoneNumbers[].mobile |
boolean |
Whether the phone number is a mobile phone number. | |
gender |
string |
Gender of the client. Values: "male", "female" or "undefined". | |
timeZone |
string |
Time zone of the client. Only if time zone has been specified. | |
language |
string |
Spoken language of the client. Only if client language has been specified. | |
description |
string |
Description of the client. | |
address |
object |
Postal address of the client. | |
address.street |
string |
Main street address. | |
address.otherStreet |
string |
Optional street address. | |
address.zipCode |
string |
Zip code of address. | |
address.state |
string |
State of address. | |
address.city |
string |
City of address. | |
address.country |
string |
Country of address. | |
picture |
object |
Client picture url and mime type. | |
picture.mimeType |
string |
Mime type of the client picture file. | |
picture.data |
string |
Binary data of the client picture file, base64 encoded with Data URI Scheme. Only use with insert and update methods. | |
tags[] |
list |
Tags of the client. | |
tags[].tag |
string |
Text of tag. | |
tags[].color |
boolean |
Color of tag. Web format (#xxxxxx) | |
externalId |
string |
Unique client identifier from another (external) system. | |
companyName |
string |
company name of the client. | |
title |
string |
Title of the client. Values: "mr" or "mrs", "dr". | |
jobTitle |
string |
Job title of the client. | |
webSiteLink |
string |
Web site URL of the client. | |
marketingOptins |
object |
Marketing opt-ins to receive email and SMS. | |
marketingOptins.email |
object |
Opt-in for email. | writable |
marketingOptins.email.enabled |
boolean |
If the email opt-in is enabled. | writable |
marketingOptins.date.dateTime |
string |
The time, as a combined date-time value (formatted according to RFC 3339, without time zone information). | Read-only |
marketingOptins.date.timeZone |
string |
The time zone. Possible values can be found here. The default value is the time zone of the company. | Read-only |
marketingOptins.sms |
object |
Opt-in for email. | Read-only |
marketingOptins.sms.enabled |
boolean |
If the SMS opt-in is enabled. | Read-only |
If successful, this method returns a Client resource in the response body.
Watch for changes to clients.
Authentication is required to execute this request. Please refer to Authentication for more.
The watch sends a Client resource in the request body
Required Properties | ||
address |
string |
The address where notifications are delivered for this watch. |
Optional Properties | ||
name |
string |
Name of the watch. |
basicAuth |
string |
Credentials parameters for HTTP Basic authentication on the destination watch address. Only if you use this authentication method. |
basicAuth.username |
string |
Username. |
basicAuth.password |
string |
Password. |
httpRequestHeader |
string |
Custom header parameters to send with the http request on the destination watch address. |
httpRequestHeader.name |
string |
header parameter name. |
schema |
object |
Custom json schema to apply for resource properties. |
method |
string |
HTTP Method to use for sending content. DELETE Method doesn't accept body content. |
status |
string |
Status of the watcher. Values: "enabled", "disabled" |
oauth2Auth |
string |
Credentials parameters for HTTP OAuth2 authentication on the destination watch address. Only if you use this authentication method. |
oauth2Auth.grantType |
string |
OAuth2 grant type. Values: "refresh_token" (default), "client_credentials". |
oauth2Auth.clientId |
string |
OAuth2 client id. |
oauth2Auth.refreshToken |
string |
OAuth2 refresh token. Only for grantType "refresh_token" |
oauth2Auth.authUrl |
string |
OAuth2 interactive end point to initiate the generation of the refresh token. Only for grantType "refresh_token" |
oauth2Auth.accessTokenUrl |
string |
OAuth2 end point to generation an access token from the refresh token. |
oauth2Auth.scope |
string |
OAuth2 api scope. Only for grantType "refresh_token" |
signature |
object |
Produces a crypto signature of the watched content. |
signature.enabled |
boolean |
Sets if the signature is enabled or not. |
signature.cryptoKeyIds |
list |
Arrays of string of crypto keys identifier. |
If successful, this method returns a watch resource in the response body.
With JSON, only for string value:
With string to support typed values:
Replacement string can by defined with jsonpath expressions.